Roxio Knowledgebase
Windows Media Player crashes, or gives an unspecified error, or states incompatible DVD decoder installed.
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Article Details
ID Number:
000005CP
Products:
Cineplayer DVD Decoder
OS:
Issue
Windows Media Player crashes, or gives an unspecified error, or states incompatible DVD decoder installed.
Resolution
Check to make sure you have Directx 9.0b, if you do not downloaded Directx 9.0b or later from Microsoft Direct X Page Then uninstall and reinstall CinePlayer.