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Launching Videowave or MyDVD generates out of date video card driver message.

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Article Details

ID Number: 000072CR

Products: Easy Media Creator 9
WinOnCD 9
MyDVD 9
Videowave 9

OS:

Issue When launching MyDVD or Videowave in Easy media Creator, the following error message appears:

Your video card is a(n) _______ ; the manufacturer is ________.

Your video card driver may be out of date. Visit the manufacturer's website to download an update.

Resolution

If your video card was already installed when you bought your computer, visit the computer manufacturer's support site for the latest video card downloads.
If you purchased and installed your video card yourself, it's recommended that you obtain the most up to date drivers for your card directly from the manufacturer of the video card mentioned in the error code. To do this you will need to know the model number of the video card. Here's how:

Open the Display control panel by going to Start --> Settings --> Display. Double click Display.
In the Display window, choose the Settings tab.
Click on Advanced.
Click the Adapter tab.
Under the payne Adapter Information, take note of the Chip Type.

Open the Display control panel by going to Start --> Control Panel --> System and Maintenance --> Device Manager. Double click Display.
In the Device Manager window, expand (click onthe '+') Display Adapters and the video card name and model number is listed. For more detailed information, right-click the video card name and select Properties.

If the driver updates do not resolve the error, it's most likely because your video card is not compliant with DirectX 9. If this is the case, then you will need to install a card that is DirectX 9 compatible. If this is not an option, the software will operate normally after clicking through the warning message.
It the driver updates do not resolve the error, it's most likely because your video card is not compliant with DirectX 9. If this is the case, then you will need to install a card that is DirectX 9 compatible. If this is not an option, the software will operate normally after clicking through the warning message.

LAST UPDATED: Jul 6, 2007 BACK TO TOP