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Clean Install Instructions for Creator 9 & 10 on Windows Vista

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ID Number: 000127CR

Products: Easy Media Creator 9 & 10
WinOnCD 9 & 10

OS:

Issue How to remove Easy Media Creator 9 & 10 on Windows Vista.

Note: These instructions will also work for just about any other Sonic or Roxio application as well, but at your own risk.

Before continuing, be sure that your software is compatible with Windows Vista before reinstalling.

Resolution The following steps will completely remove any Roxio and Sonic software from your computer.

Remove any Roxio and Sonic programs from Add or Remove Programs or use the Windows Installer Clean Up Utility (recommended) if you receive a certificate file error while trying to remove the Roxio program. Follow the instructions below to use the Microsoft Cleanup Utility to remove the software:

Download the Microsoft Windows Installer Clean Up Utility to your desktop and install to remove Roxio and Sonic software
- Click here to go to the download page.
- Scroll down to and click on Download the Windows Installer Cleanup Utility package now.
- Click on Save and choose to save it on your Desktop.
- On your Desktop, double-click on msicuu2.exe file and follow the on-screen instructions to install
- Click on Start -> All programs -> Windows Install Clean up
- Select Roxio Easy Media Creator, DirectXServiceInstall, and any entry started with Roxio or Sonic.
- Click on Remove.
Once that is completed please disable your startup applications using MSCONFIG. This will disable any unnecessary background or system tray applications from loading.
- Click on Start --> Type "msconfig" in the Search field and press Enter on your keyboard.
- Select the Startup tab.
- Click the Disable All button.
- Click the Services tab.
- Click the Manufacturer title bar and scroll down to Sonic Solutions and uncheck all Sonic applications.
- Click the Apply, then the OK buttons and choose to restart when prompted. If you get a message that "the program maybe blocked", choose "Allow".
NOTE: If you are unable to start msconfig, it can be found in the directory Computer --> Local Disc (C:) --> Windows --> System 32. You may need to right click the msconfig and choose Open as Administrator.

To reverse this just go back in and click enable all and restart (that can be done once installation is complete)
Delete these folders from your hard drive.

NOTE: When trying this step you may receive a message that a "file is in use". Simply drag that file to your desktop and it can be removed after restarting the computer. Also note that "Username" referred to below is the name you use when logging into Windows Vista.

C:\Program Files\Roxio
C:\Program Files\Common Files\Roxio Shared
C:\Users\Username\App Data\Local\Roxio
C:\Users\Username\App Data\Roaming\Roxio

Empty the recycle bin once the steps above are completed.
Remove these keys from the registry:

WARNING: THE NEXT STEP INVOLVES EDITING YOUR SYSTEM REGISTRY. WE STRONGLY RECOMMEND YOU EXPORT YOUR REGISTRY BEFORE ATTEMPTING ANY EDITING. EDITING YOUR REGISTRY INCORRECTLY CAN CAUSE IRREPARABLE SYSTEM DAMAGE.

To export a copy of your registry, please do the following
- Click on Start --> Type "regedit" in the Search field and press Enter on your keyboard.
- Locate and left click File in the upper left hand corner of the Registry editor.
- Click Export (Export range "All" should be selected).
- Choose a location on your hard drive and give the file a name.
- Click Save. Your registry should now be backed up in a .reg file to the location you specified
Registry Edit instructions for HKEY_CURRENT_USER folder:
- Click on Start --> Type "regedit" in the Search field and press Enter on your keyboard.
- Double-click the HKEY_CURRENT_USER folder this will expand or open the folder.
- Locate the Software folder.
- Locate the Roxio folder.
- Right click on Roxio and click delete.
- Do the same for the Sonic folder (if present).
- Close the HKEY_CURRENT_USER folder.
Registry Edit instructions for HKEY_LOCAL_MACHINE folder:
- Double-click the HKEY_LOCAL_MACHINE folder this will expand or open the folder.
- Locate the Software folder
- Locate the Roxio folder
- Right click on Roxio and click delete.
- Do the same for the Sonic folder (if present).
- Close the HKEY_LOCAL_MACHINE folder.
Restart the computer then reinstall Easy Media Creator.

LAST UPDATED: May 9, 2008 BACK TO TOP