Unable to connect to Streamer Server

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Issue

You may encounter the following error messages when trying to connect:

"Network Timeout. The server at is taking too long to respond."

"…could not open the page http://streamer.roxio.com/ because the server is not responding."

"The computer you are attempting to connect to is currently not available…"


Resolution

Try the following resolution:

  • Make sure your Streamer application is running and the Streamer Server has started steaming.
    1. Launch Streamer.
    2. Click on Start Streaming.

  • Check to make sure you have entered the correct URL.
    1. Go to Streamer -> Preferences.
    2. Type the URL exactly as shown under Your Streamer Server Address.

  • In your router, enable UPnP/NAT-PMP to open port automatically or manually forward port 10080 to your local machine. Please check your router's manual for instructions on how to configure port forwarding.


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Article Details

Last Update : 4/25/2008

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Knowledgebase Article : 000060T   |    Print this Article